Service Request
Technical Support for Industrial Instrumentation and Analytical Systems
Blue Dragon Technology is committed to providing responsive technical support throughout the lifecycle of your instrumentation system.
Whether you require troubleshooting assistance, calibration services, spare parts, maintenance support, commissioning assistance, or engineering consultation, our team is available to help.
Please complete the form below with as much information as possible. Detailed information allows our engineers to evaluate your request quickly and provide the most effective support.
Our technical support team assists customers across a wide range of industries, including oil & gas, petrochemical, refining, power generation, water treatment, pharmaceutical manufacturing, semiconductor production, and industrial processing.
Submit Your Service Request
Please provide as much detail as possible regarding your equipment, application, and support requirements. This information helps our engineers review your request and respond more efficiently.
Supporting Documents
If available, please email any supporting documentation to
support@bluedragontechnology.com
after submitting your service request.
Supporting documents may help our engineers diagnose issues more quickly and provide more accurate recommendations.
Examples include:
- Photographs of equipment or installations
- Screenshots of alarms or error messages
- Calibration reports
- P&IDs (Piping & Instrumentation Diagrams)
- Maintenance records
- Process documentation
- Technical drawings
Supported file formats:
- JPG
- PNG
- DOCX
- XLSX
Service Commitment
Blue Dragon Technology strives to respond to all service requests as quickly as possible.
Our support team will review your request and determine the most appropriate course of action, which may include remote troubleshooting, spare parts recommendations, calibration assistance, engineering consultation, or scheduling an on-site service visit.
Every service request is evaluated individually to ensure that customers receive practical, technically sound recommendations based on their specific application and operating environment.
Long-Term Support You Can Depend On
Our commitment extends beyond equipment supply. We work alongside customers throughout the lifecycle of their instrumentation systems, helping maximize reliability, minimize downtime, and maintain measurement accuracy in demanding industrial environments.
From installation and commissioning through maintenance, calibration, troubleshooting, spare parts support, upgrades, and modernization projects, Blue Dragon Technology is dedicated to helping customers achieve long-term operational success.